Frequently asked questions
How long does shipping take?
Shipping usually takes 3-10 business days, depending on your location and the product.
Do you offer order tracking?
Yes. Once your order is processed, you will receive a tracking number by email.
What is your return policy?
We offer a 30-day money-back guarantee on all Zyntra products—no hassle, no questions asked. Returns must be made within 30 days with proof of purchase, and customers are responsible for return shipping unless the item is defective. Refunds are processed within 5 business days after inspection. All Zyntra electric products also include a 1-year manufacturer warranty for extra peace of mind.
What if my order arrives damaged?
Contact us immediately with photos, and we will arrange a replacement or refund.